All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.
This website is owned and operated by Fraser Motorcycles Group. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions. All transactions through the Fraser Motorcycles Online Store will appear on your statement as NF Importers Pty. Ltd.
Fraser Motorcycles may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Australian dollars and all charges will be processed in Australian dollars. All apply to online purchases only and will not be matched at any Fraser Motorcycles retail location.
Discount codes cannot be used in conjunction with any campaign/promotion or already discounted item.
Fraser Motorcycles is under no obligation to accept the suggested retail prices, and may sell at any price he/she chooses. Prices are subject to change without notice. All items may not be available at all retail outlets. All prices listed on this website are subject to confirmation. Fraser Motorcycles will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.
Fraser Motorcycles Group only ships domestically within Australia to Australian addresses and will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Fraser Motorcycles will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery Fraser Motorcycles will aim to notify its customers within 7 business days.
Once Payment has been received and processed, goods will be shipped. All orders will have a delivery tracking number to ensure safe delivery and are subject to the freight company’s timings and terms and conditions.
Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by Fraser Motorcycles on this Web Site, but Fraser Motorcycles is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this Web Site or the Web Sites of any Fraser Motorcycles dealer on any other Web Site. Information and related materials are subject to change without notice. This Web Site and all information and related materials it contains are provided “AS IS.” Fraser Motorcycles makes no representation or warranty whatsoever regarding the completeness, accuracy, currency, or adequacy of, or the suitability, functionality, availability, or operation of this Web Site or the information or materials it contains. By using this Web Site, you assume the risk that the information and materials on this Web Site may be incomplete, inaccurate, out of date, or may not meet your needs and requirements.
Security
Fraser Motorcycles is committed to protecting your privacy. This means that we do not distribute, rent, or sell any of your personal information. Fraser Motorcycles may share non-personal, non-individual information to our partners in aggregate form for research analysis. For example, we will not show that you purchased a specific item but rather, how many customers purchased that item.
When you browse through our site, we collect information on the efficiency and working of our website. This information includes the number of times a web page is accessed, the browser used, and paths taken when moving through the site. Any information that we collect from you will be used to improve and personalise your shopping experience and all information is stored in a secure manner.
We use a cookie to track your basket during your visit. You may experience trouble when using our site if you do not have cookies enabled. If you have your privacy settings set to high or are blocking cookies you will not be able to create a basket. You can check your cookie setting in Internet Explorer via the Tools > Internet Options > Privacy. Our site requires a medium setting.
We must cooperate fully with any law institution should a situation arise where our information can be of assistance.
All areas of our site that request sensitive information, such as personal and credit card information, are protected by a Secure Sockets Layer (SSL) of 256-bit encryption. This means that the information that is sent to and from our server is encrypted. If someone was to intercept your information they would not be able to interpret it.
Payment Options
shop.frasermotorcycles.com.au accepts Mastercard, Visa, AMEX, Paypal, Afterpay and zipPay only. All shop.frasermotorcycles.com.au prices are in Australian dollars and prices charged to overseas-based credit cards are according to the exchange rate on the day of shipment.
Order Delivery
Once an order is placed each customer will receive a confirmation email and as soon as the order has been shipped the customer will receive another email entailing tracking details. Please note that we do our best to have every item shipped within 1-2 business days of the order being placed. However, during peak times or sale periods it may vary between 7-14 business days but all effort is made to get orders out in a timely manner. Some items may ship from multiple locations, in which case you will receive multiple deliveries.
Shipping and Export Restrictions
At the moment, frasermotorcycles.com.au only ships domestically within Australia to Australian delivery addresses. The shipping charge is variable depending on location as well as order value and is quoted at the checkout so please ensure that you understand all order details and charges prior to payment and placing the order. Free standard shipping is offered for all orders over $199. Please note for big and bulky items not able to be delivered via Australia Post, additional charges may apply.
Cancelled/Declined Order
If you have ordered the incorrect part or item you must notify us on the same day prior to it being shipped and we will do our best to find the suitable part/item for you.
We reserve the right to cancel an order and/or to place a stop on online orders if:
(a) your order is not accepted at the nominated delivery address; or
(b) we believe (or reasonably suspect) that your order is fraudulent or you have otherwise breached these Web Site terms and conditions
In the event that an item lists an incorrect price, either due to typographical or other error, Fraser Motorcycles will have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if a credit card has already been charged for the purchase and the order is cancelled, Fraser Motorcycles will promptly credit the credit card account in the amount of the incorrect price charged.
Operating difficulties
If you are experiencing operating difficulties with electrical, electronic or other similar products we recommend you first contact us before returning the product. Many operating difficulties can be quickly solved with the right advice.
Fraser Motorcycles reserves the right to:
Assess the condition and age of returned goods prior to offering a repair, exchange or refund. This may result in a repair, exchange or refund being refused.
Please note:
Your original Fraser Motorcycles online invoice is the best form of proof of purchase
Refunds will be issued using your original payment method
Refunds will not be provided for the purchase of gift cards. Gift cards are not redeemable for cash.
Please return any accessories and manuals supplied with product (Electrical Equipment – ECU. CPU, Wiring Loom, Globes, Coils, Ignition Modules, Race Tuners, Stators, Regulators, Circuit Breakers, Batteries)
Disclaimer
Your use of this Web Site is at your sole risk. To the extent permitted by law, we exclude all express or implied conditions or warranties of any kind, including any warranty that the material on this Web Site will be reliable, accurate or complete, or that your access to this Web Site will be uninterrupted, timely or secure. In particular, we do not warrant the reliability or accuracy of card information or that material accessible on or through this Web Site will be free from errors, viruses, worms or other harmful code.
We are not liable to you or to any other person for any loss or damage (including any other form of indirect or consequential loss) either in negligence, other tort, breach of contract, breach of warranty or for any other reason or cause whatsoever, arising out of or in connection with Online purchases or use of this Web Site, including any loss or corruption of data, interference with or damage to your computer or any interruption, delay or failure in this Web Site. These exclusions only apply to the extent permitted by law. Our liability to you in contract, tort (including negligence), under statute or otherwise, will be reduced by the extent (if any) to which you caused or contributed to the loss or damage. This clause will apply even after this agreement has ended.
Where legislation implies any condition or warranty that cannot be excluded in these Web Site terms and conditions – Online purchases, we limit our liability for breach of any such implied conditions or warranties to the replacement or repair of the goods (or costs thereof) or re-supply of the services (or costs thereof).
Fraser Motorcycles Sydney Pty Limited is a registered member of the NF Importers Pty. Limited Group
ABN 53 000 714 385
PO Box 4305 Homebush, NSW 2140
1 Homebush Bay Dr, Rhodes, NSW
Building C, Level 1, Suite 8
Tel: +61 2 8741 3000 Fax: +61 2 8741 3899
Never Enough November Sale Terms and Conditions
Sale offers are available Online only, from 4pm-2am daily except for Black Friday (November 24) to Cyber Monday (November 27) where they will be available 12am – 11:59pm. Discount does not apply to gift cards. Valid for items marked as discounted only. While stocks last and valid for items in stock only i.e. no backorders or special orders. Not for use on new/pre-owned motorcycle sales or Service Centre transactions such as logbook services. Parts purchased cannot be used in Service Centre transactions such as logbook services. Cannot be used in conjunction with any other offer or existing discount on items including products in our warehouse sale in Sydney. Offer available at participating Fraser Motorcycle retailers only. Stock levels may vary due to high volume of orders at the same time, therefore if items purchased are not in stock then Fraser Motorcycles will not be responsible for fulfilling the item purchased and a refund will be offered instead. No refunds or exchanges on items purchased during this sale. No returns on helmets. Due to high volumes of orders, order dispatch and shipping may be delayed, we apologise for any inconvenience in advance.
Promotion validity: 24th NOV 2023 Black Friday to 27th NOV 2023 Cyber Monday.